Cancellation and Refund Policy

Daniela Godfrey's Cancellation and Refund Policy for programs, training courses and workshops

The purpose of this policy is to ensure that Daniela Godfrey has processes to address programs, training course or workshop registration, cancellation and refund issues in an objective and equitable manner.

This policy applies to cancellation received by clients registered in programs, training courses or workshops with Daniela Godfrey.

The following refund conditions will apply:

  • RDeposit fees (20% of the program,  training course or workshop cost) it is non-refundable, however is transferable to another program, training course or workshop at a later date.
  • RIn the event of a client withdrawing from a program, training course or workshop more than 3 days before the program, course or workshop commencement date, Daniela Godfrey agrees to refund the program, course or workshop cost less the deposit.
  • RIf a cancellation is received 3 days or less before the date of the program, course or workshop  commencement, then a non-refundable amount equivalent to 50% of the program, training course or workshop fee will be applicable to the program, course or workshop registration.
  • RIf cancellation is received on or after the date of the program, training course or workshop  commencement, there will be no refund of any moneys paid.
  • RWhere a client fails to meet the attendance, there will be no refund of any moneys paid.
  • RIn the event that Daniela Godfrey is unable to deliver the program, training course or workshop in full, the client will be offered a refund of the program, training course or workshop money paid. Alternatively, the client may be offered registration in a suitable alternative. The client has the right to choose whether he/she would prefer a full refund of program, training course or workshop money, or to accept a place in another program, training course or workshop.